http://www.clarkeology.commessage query for thank you for your patience and understandingQuick query of my database, returned as xml, for use in my ajax apps 10326 Issues with my mybook drive After 22 days, I got a response to my support email regarding that mybook external hard drive I bought:We apologize for the delay in responding to you. Due to heavy volume, we are currently beyond our normal turnaround of 1 business day.We realize th... westerndigital mybook hardware http://www.clarkeology.com/m/10326/Issues+with+my+mybook+drive