Passenger's charter
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Dumper of a journey in today, something up with the train at Folkestone resulted in the driver not letting anyone on until something (I overheard) had been "rebooted"... we puffed and we pootled as far as Westenhanger (two stops) and then got stuck behind another train that had broken down, for a good hour and a half. We got kicked off our train at Ashford with the cheery news that we could change there for a non stopping service straight into Victoria, but it turns out we were misled and this non stopping service would be held up all the way behind a regular stopping service. SO, two hours late into work today. Info at Victoria say there's not actually a claim form (I read in the paper that if you're more than an hour late you're entitled to some kind of refund) but he gave me some customer comment forms. Looking at the SE Trains Passenger's Charter we're nto entitled to anything unless 3% of trains this month are delayed, and I guess they have their own flexible way of negotiating these deadlines.
More about the rugby and the weekend when I've caught up with my work.
pauly :: 2005 :: Comment / reply
Paul Clarke's blog - I live and work near Folkestone. Married to Clare and father to Harry, I am a web dev, and I like javascript, PHP, Folkestone Gerald, pubs, restaurants, history, genealogy, TV, music, popbitch, squirrels, pirates ☠, time travel, stained glass...
Also from the same week
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Hottest day EVER! [Friday 13 May 2005]
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How in the name of HELL can they do that? [Friday 13 May 2005]
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Missed Doctor Who again this week [Sunday 15 May 2005]
Passenger's charter [Monday 16 May 2005]
Rugby [Monday 16 May 2005]
23 6 801 [Tuesday 17 May 2005]
The Comic Strip [Tuesday 17 May 2005]
Mushroom Magic [Wednesday 18 May 2005]
mushrooms?! TUT [Wednesday 18 May 2005]
They're good old fashioned eating mushrooms [Wednesday 18 May 2005]
mOOMINTRUDE [Wednesday 18 May 2005]
Yeah you didn't spoil anything [Wednesday 18 May 2005]
The rules of commuting [Thursday 19 May 2005]
Doctor Who disk one only £9.99 [Thursday 19 May 2005]
mOOMINTRUDE [Thursday 19 May 2005]
what, of star wars? [Thursday 19 May 2005]
evil cow [Thursday 19 May 2005]
Blogging about her seems to have done the trick [Friday 20 May 2005]
sleep [Friday 20 May 2005]
the more I blog it [Friday 20 May 2005]
ah yes the leaflet campaign [Friday 20 May 2005]
801.23.06.141 [Thursday 2 June 2005]
That's all copied and pasted from some australian site [Thursday 2 June 2005]
23 6 801 [Monday 6 June 2005]
I'd heard before it was this [Wednesday 8 June 2005]
How have their only been four seasons between Colin Baker and now? [Wednesday 8 June 2005]
Hottest day... [Tuesday 16 August 2005]
Yeah, was just pleasant enough though [Tuesday 16 August 2005]
